Mass balance

Member pack

Content and materials on mass balance to help you understand and explain the concept to others. Whether you are looking for the basics, in-depth rules, guidance on making credible claims or ready-to-use communication materials, here you’ll find the resources you need.

2018 Changes in Mass Balance

From January 2018, the ratio at which cocoa credits can be exchanged will change. This article explains what changes for you, and the reason behind it.

Mass Balance changes 2018

Credit account template

Need help figuring out how to apply the new Mass Balance 2018 rules? This template will help you calculate the credit exchange between different cocoa products.

Cocoa credit template

Guidance video credit account template

Watch this video that guides you step-by-step in how to use the credit account 2018 template to its fullest potential.

Guidance video


Do you find it difficult to explain and communicate about mass balance? Watch our webinar “Mass balance: dispelling the myth” and download the handout.

Recording & handout


Watch the video ‘What is the difference between mass balance and segregation?’ Available in English, French, German, Dutch, Spanish and Portuguese.



The concept of mass balance explained in an easy to grasp infographic. Download the visual to understand the what and why of mass balance in cocoa at a glance.


Better Business Hub blog series

Five things you need to know, upcoming changes in the rules and system, and informative webinars, these blogs cover everything about the concept of mass balance.

Better Business Hub

Guidance documents

Download our guidelines for cocoa companies on the use of a credit account and an overview of the (upcoming) mass balance changes. Available in multiple languages.

Guidance documents

Labeling your product

Are you labeling your cocoa product with the UTZ logo?  The Labeling and trademark policy explains how to make credible claims on your product and in off-pack communication.

Labeling and Trademark policy

Do you have a question about sourcing cocoa through the mass balance principle or how you can communicate about it?

Contact member support uses cookies
I agree