Updated on June 11th, 2019
The UTZ program is all about sustainability and traceability in the supply chain. That’s why our partners can only use the UTZ label if their supply chain is UTZ certified too. So how can you get your suppliers on board? We’ve created a step-by-step plan to help. Whether your supplier is a coffee roaster, cocoa manufacturer, tea blender or trader the steps are the same.
Step 1: Register with the UTZ program
The first step is for your supplier to join the UTZ program. It’s as simple as visiting MultiTrace (for coffee and hazelnut) or the Good Inside Portal (for cocoa and tea) and filling in a registration form. We will contact them with a member ID and information on their next steps.
The Chain of Custody Standard covers our requirements from documentation and record keeping to product segregation and labeling of your products.
Our member support team will keep in touch with your supplier and help them to identify which requirements are relevant and how to comply. They will also tell your supplier what costs apply to them, if any.
Step 3: Complete a certification audit – if required
Some of your suppliers may need a certification audit before they can become UTZ certified. The audit must be carried out by a registered certification body and paid for by the supplier. We work with a wide range of approved auditors worldwide to keep auditing costs low.
An audit is only required if your supplier:
- legally owns the UTZ certified product(s). (Did your supplier buy the product?)
- physically handles the UTZ certified product(s). (For example, is your supplier grinding or blending the product?)
- makes a product claim (B2B or B2C). (Is your supplier selling it on as a certified or sustainable product?)
If one or more of the above does not apply to your supplier, they don’t need an audit. Instead, they should contact our member support team to obtain a license for the UTZ traceability system.
Once your supplier has passed the registration and certification steps, they can access the member area of MultiTrace (for coffee and hazelnuts) or the Good Inside Portal (for cocoa and tea) and should start using the traceability system to record the trading and processing of UTZ certified products.
And remember, if you’re not sure if your supplier is already certified, you can check the list of companies with an UTZ license in the Member Directory of the Good Inside Portal. Very practical!