All exception requests made under this covid policy need to be sent to certification@ra.org using this template. Each request will be reviewed and approved by Rainforest Alliance before it can be implemented. You will be informed accordingly. Also if the request is approved, extensions will be requested differently based on the applicable traceability system:
RA certificates – all extensions are handled by S&A Officers
UTZ certificates
Cocoa, tea extensions: TP extensions issued by Tech support in GIP
Coffee, Hazelnut: Time and Volume Extensions can be requested directly by CBs in MTT
UTZ is a certification program for sustainable farming of coffee, tea, cocoa and hazelnuts. The program is part of the Rainforest Alliance, an international non-profit organization working to create a better future for people and nature.
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